Support

Trying a plugin

Install it and open it. Choose "Try" and your browser opens once to start 7 days of the full plugin. You need no account and no card. When the trial ends the plugin makes no sound until it is activated, and your projects keep their settings.

Activating

Open the plugin and choose "Sign in". Your browser opens, you sign in to your Bonzai account and confirm. The plugin unlocks by itself. There is no dongle and no manager app.

3 computers

One licence runs on 3 computers at a time. To move it, remove a computer under Licences and computers and activate the new one. The removed computer stops the next time the plugin is started there, or within the hour if it is open.

A computer that is not online

In the plugin choose "Activate offline" and save the machine file. On any device with internet, sign in here, choose that file under Licences and computers, and carry the licence file you get back to the studio computer. A computer activated this way never needs the internet again. Because it never checks in, only we can free its seat: write to us.

Terms and privacy

Payments are handled by Moonbase, our reseller, which is the seller on your invoice. The full terms and the privacy policy will be linked here.

Contact

An address will be here before launch.